What You Just Said Hurts My Head

We’re all familiar with the feeling of cognitive dissonance, when suddenly we’re forced to hold two contradicting ideas in our heads. Maybe we’ve just heard unflattering news about someone we respected, or have been presented with facts that challenge a deeply held worldview. As any communications expert will tell you, we tend to deal with this kind of dissonance by simply rejecting the new information as incorrect, unreliable, or purposefully misleading.

NPR recently ran a story on this topic that went a little deeper, exploring how partisan beliefs interacted with challenging facts. Dartmouth College political scientist Brendan Nyhan and Georgia State’s Jason Reifler began looking into why it is, for instance, that Democrats currently believe the president has little control over gas prices, while six years ago they believed that President Bush could do something to lower them. Republicans have just as predictably switched position on this issue. Partisans, it seems, can reject facts they earlier believed – facts that probably don’t mean much to them, really – in order to stay aligned with their party loyalty.

Party loyalty is one way to describe a more deeply held worldview, but I think an even better term is core values. We belong to certain political parties because they have become a stand-in for those values. So we reject or accept facts that question or support our party loyalty (the president has little control over gas prices) because doing so reinforces our belief that our core values are right. And that we are right. President = party = core values = core identity. So it’s important to us that our party's president does the right thing.

So how do we approach audiences armed with facts that are likely to contradict their firmly-held beliefs? NPR reports:

Nyhan and Reifler hypothesized that partisans reject such information not because they're against the facts, but because it's painful. That notion suggested a possible solution: If partisans were made to feel better about themselves — if they received a little image and ego boost — could this help them more easily absorb the "blow" of information that threatens their pre-existing views?

Nyhan said that ongoing —and as yet, unpublished— research was showing the technique could be effective. The researchers had voters think of times in their lives when they had done something very positive and found that, fortified by this positive memory, voters were more willing to take in information that challenged their pre-existing views.

Interesting, and useful if you’re talking one-on-one and know your subject enough to evoke such specific memories. But what about messaging to the masses? I think the answer is values again. By appealing to people’s notions of what we as a country hold dear, and how those values make us our best selves, we give them a bit of an ego boost.

For instance, the topic of immigration can cause many audiences a fair amount of cognitive dissonance. The dominant narrative tells us that many immigrants are criminals just for being here, and are taking jobs from native-born Americans.  Of course, the facts don’t support either of these storylines. But many an immigration advocate will tell you that simply relaying to folks that being here without papers is a civil, not criminal, violation; or that study after study shows that immigrant workers have no affect on unemployment rates, does not change minds. But what if we made people feel a little good about themselves first? Could they better handle the dissonance?

We could start by reminding people why immigrants want to come here –for opportunity, because of our freedoms, to be a part of something we all love. We can remind people of the other aspirations that most of them believe make this country great: our values of treating people equally and fairly, our values of community and voice, our ambition to make things better and try new things.

Now clearly, those stories can go in a number of different directions and cause their own dissonance, particularly among progressives. Sure, we value equality, but then why do we stand for income and racial disparities? And doesn’t our ambition sometimes cause us to leave whole groups of people behind? No, we don’t always live up to our aspirations. But they’re still good ones. And they do make a lot of people feel good about the country, and perhaps as an extension, themselves.

Like any messaging strategy, opening conversations with values is no silver bullet guaranteed to ease the way for all challenging ideas. But if we know that throwing facts at people doesn’t work (and actually pains them), we need to rethink how we use those facts. Otherwise, they’re not just useless, but actively harmful to the cause.

Talking to Conservatives: Tips on Reaching Across the Aisle

Tips on talking to political adversaries. Moving past politics, partisanship and labels, recognizing corporatism masquerading as progressivism or conservatism, and going straight to the issues. Read on...

Talking to Conservatives: Tips on Reaching Across the Aisle

Tips on talking to political adversaries. Moving past politics, partisanship and labels, recognizing corporatism masquerading as progressivism or conservatism, and going straight to the issues. Read on...

Obama's Tipping Point

I have been saying for a long time now that President Obama is the world's worst negotiator and has absolutely no interest in fighting for progressive principles. I didn't make this up out of the whole cloth. I voted for the guy and I desperately wanted him to succeed. But my job is to cover politics and when you cover Obama all you see is him running for cover.

Let me give you a small example nobody talks about, but I think is telling. After Gabby Giffords was shot, his administration indicated that he would do a major speech on gun control ... later. I told my audience that was not going to happen. Why? Because I know Obama. He hates, hates, hates conflict. And he would never take on an issue where he did not have overwhelming support. It's not in his nature.

Of course, there was no major speech. Instead there was a small op-ed buried in a local Arizona paper (a lot of times they write op-eds when they don't want any video out there that can be used in campaign commercials or repeated on the evening news that night). But that wasn't even the telling part. There were about half a dozen issues he could have addressed on gun control. The major one after the shooting was how many bullets a magazine could hold. Would he address that? Of course, not!

It turned out that he advocated for every position that polled over 67%. But, alas, the magazine issue only polled at 51% -- not good enough for Obama. He has the majority of Americans behind him, this was the major issue being discussed at the time and he has an incredible moment to tell this story -- and he left it out of the editorial. It's hard to imagine a politician more timid. It's almost as if he is trying to be the exact opposite of Bush -- all brains, no guts.

These days many are also wondering about the brains part. Has he not been paying attention to Republicans at all? Is he awake? Could any sentient person actually believe they were going to compromise this time around, let alone the next time? He was out there this morning talking about how he is looking forward to compromising with Republicans again over the Super Committee.

Unfortunately, that is the only guiding principle Obama has -- compromise. But that is no principle at all. What if I wanted to sell you a car for $10,000 and you offered me $1? Would compromise dictate that I sell it to you for $5,000? For $2? What if the car is really worth about $10,000, should I compromise anyway? Compromise is a tactic, it's not a principle. It doesn't give you the right answer. It is sometimes necessary, but offers no guidance in what should be the final outcome.

Can anyone name Obama's principles? Something he will not bend on? A progressive priority he will defend to the end?

Does Obama even think of himself as a progressive? He once pointed to a glass half-filled with water and told Sen. Bernie Sanders, "That's the problem with you progressives. You see this as half-empty." You progressives?

But does anyone think that the guy who hired Tim Geithner, Rahm Emanuel, Larry Summers, William Daley, Peter Orszag, Ben Bernanke, etc. is remotely progressive? If you looked throughout the whole country, could you find more conservative, establishment Democrats? Barely, if at all. And, of course, some of those guys aren't even Democrats.

But finally, it isn't just us on the "professional left" pointing this out. After yet another unconditional surrender in the debt ceiling talks, he's hit his tipping point. Just go talk to any group of liberals in the country and see if half of them aren't incredibly pissed off at him. I do it all the time and their whispers of discontent has grown into a cacophony.

Finally, nearly every progressive commentator is talking about his profound weakness, if it even is that and not something worse (some have started to question whether he even wants to win on progressive issues or if he is fundamentally conservative).

Now, the Obama supporters won't believe this either. They'll blame the messenger as usual. But go ahead, ignore this message at your peril. Apparently, the people at the White House think they're such geniuses. "Did you know it turns out centrists decide elections?" This is the kind of politics you learn in third grade and they think they're playing three dimensional chess. Yes, independents are important, but they hate weakness in their leaders. Giving the Republicans everything they want every single time doesn't appeal to any independents and will lead to half of your own voters staying at home.

How did he not see that the Republicans would bludgeon him with the lack of jobs after he agreed to their spending cuts -- which would only lower the number of jobs in the country? How could anyone not see that and think they know anything about politics?

A young woman I talked to at the airport last week said that she will not vote in the next election. I hate to hear that. I think if you don't vote, you have no right to complain the next time around. You have voluntarily ceded your voice in this democracy. I told her that and she said, "After Obama, what is there left to hope for?"

If the clever guys at the White House don't realize they've hit their tipping point, they're in for a rude awakening when that tsunami washes over them. They're headed into the 30s in the polls and I don't think they have any clue how to get out of there. They don't even know that they're about to hit an iceberg. They think they're just one more compromise from turning the corner.

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Obama's Tipping Point

I have been saying for a long time now that President Obama is the world's worst negotiator and has absolutely no interest in fighting for progressive principles. I didn't make this up out of the whole cloth. I voted for the guy and I desperately wanted him to succeed. But my job is to cover politics and when you cover Obama all you see is him running for cover.

Let me give you a small example nobody talks about, but I think is telling. After Gabby Giffords was shot, his administration indicated that he would do a major speech on gun control ... later. I told my audience that was not going to happen. Why? Because I know Obama. He hates, hates, hates conflict. And he would never take on an issue where he did not have overwhelming support. It's not in his nature.

Of course, there was no major speech. Instead there was a small op-ed buried in a local Arizona paper (a lot of times they write op-eds when they don't want any video out there that can be used in campaign commercials or repeated on the evening news that night). But that wasn't even the telling part. There were about half a dozen issues he could have addressed on gun control. The major one after the shooting was how many bullets a magazine could hold. Would he address that? Of course, not!

It turned out that he advocated for every position that polled over 67%. But, alas, the magazine issue only polled at 51% -- not good enough for Obama. He has the majority of Americans behind him, this was the major issue being discussed at the time and he has an incredible moment to tell this story -- and he left it out of the editorial. It's hard to imagine a politician more timid. It's almost as if he is trying to be the exact opposite of Bush -- all brains, no guts.

These days many are also wondering about the brains part. Has he not been paying attention to Republicans at all? Is he awake? Could any sentient person actually believe they were going to compromise this time around, let alone the next time? He was out there this morning talking about how he is looking forward to compromising with Republicans again over the Super Committee.

Unfortunately, that is the only guiding principle Obama has -- compromise. But that is no principle at all. What if I wanted to sell you a car for $10,000 and you offered me $1? Would compromise dictate that I sell it to you for $5,000? For $2? What if the car is really worth about $10,000, should I compromise anyway? Compromise is a tactic, it's not a principle. It doesn't give you the right answer. It is sometimes necessary, but offers no guidance in what should be the final outcome.

Can anyone name Obama's principles? Something he will not bend on? A progressive priority he will defend to the end?

Does Obama even think of himself as a progressive? He once pointed to a glass half-filled with water and told Sen. Bernie Sanders, "That's the problem with you progressives. You see this as half-empty." You progressives?

But does anyone think that the guy who hired Tim Geithner, Rahm Emanuel, Larry Summers, William Daley, Peter Orszag, Ben Bernanke, etc. is remotely progressive? If you looked throughout the whole country, could you find more conservative, establishment Democrats? Barely, if at all. And, of course, some of those guys aren't even Democrats.

But finally, it isn't just us on the "professional left" pointing this out. After yet another unconditional surrender in the debt ceiling talks, he's hit his tipping point. Just go talk to any group of liberals in the country and see if half of them aren't incredibly pissed off at him. I do it all the time and their whispers of discontent has grown into a cacophony.

Finally, nearly every progressive commentator is talking about his profound weakness, if it even is that and not something worse (some have started to question whether he even wants to win on progressive issues or if he is fundamentally conservative).

Now, the Obama supporters won't believe this either. They'll blame the messenger as usual. But go ahead, ignore this message at your peril. Apparently, the people at the White House think they're such geniuses. "Did you know it turns out centrists decide elections?" This is the kind of politics you learn in third grade and they think they're playing three dimensional chess. Yes, independents are important, but they hate weakness in their leaders. Giving the Republicans everything they want every single time doesn't appeal to any independents and will lead to half of your own voters staying at home.

How did he not see that the Republicans would bludgeon him with the lack of jobs after he agreed to their spending cuts -- which would only lower the number of jobs in the country? How could anyone not see that and think they know anything about politics?

A young woman I talked to at the airport last week said that she will not vote in the next election. I hate to hear that. I think if you don't vote, you have no right to complain the next time around. You have voluntarily ceded your voice in this democracy. I told her that and she said, "After Obama, what is there left to hope for?"

If the clever guys at the White House don't realize they've hit their tipping point, they're in for a rude awakening when that tsunami washes over them. They're headed into the 30s in the polls and I don't think they have any clue how to get out of there. They don't even know that they're about to hit an iceberg. They think they're just one more compromise from turning the corner.

Watch The Young Turks Here

Follow Cenk Uygur on Twitter: www.twitter.com/TheYoungTurks
Like The Young Turks on Facebook: www.facebook.com/tytnation

 

 

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