Walter Reed
by Nancy Scola, Sun Feb 18, 2007 at 02:55:41 PM EST
It's so sadly par-for-the-course these days that we would provide what seems to be excellent initial medical treatment for soldiers injured in Iraq and other wars, and then completely drop the ball from that point forward. Turns out that logistics, paperwork, all that boring stuff of governing matters! According an article by Dana Priest and Anne Hull, it takes 22 forms for a soldier to get into the medical system at Walter Reed. It takes 16 different IT systems to process those forms. The Army's three different personnel databases, pay system, and medical record system are all incompatible. John Aravosis is ticked off by an AP story that highlights the "paperwork" of the Washington Post piece, but it's why I have an obsession about IT policy that seems geeky and a bit strange to even those who love me -- managing information flow is hard work, it's not at all sexy, but boy, does it matter.
Walter Reed commander Maj. Gen. Weightman says that soldiers stay caught in the system for so long in the first place, rather than be discharged, is that in this "so long" all-volunteer war we can't afford to lose them. For understanding how so many bad consequences can ripple out from just a few stupid decisions, what's happening at Walter Reed is a useful illustration. Then you remember that these are people, and soldiers. And it just makes you sick.
Anyone know of good organizations we can contribute to and make the lives of these men and women a bit better?
Tags: Iraq War, IT policy, Walter Reed (all tags)









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